Job Description

POSITION SUMMARY

The Crew Scheduler is responsible for creating accurate staffing schedules, managing attendance, supporting payroll processes, and providing labor-related reporting. This role works closely with Operations, HR, Supervisors, and Union representatives to ensure the mill is staffed safely and efficiently.

REPORTING

The Crew Scheduler reports directly to the Human Resources Manager.
ACCOUNTABILITIES
Scheduling & Labor Planning

• 
  Create, maintain, and publish employee schedules based on production needs and collective agreement rules.

• Coordinate vacation, leave, training, and other time-off requests.

• Assign and fill overtime shifts per established procedures.

• Optimize staffing to meet safety, skill, and equipment requirements while minimizing overtime.

Workforce Data & Reporting

• 
  Analyze labor utilization, overtime, attendance, and skill coverage.

• Provide reports and insights to Operations and HR for planning and decision-making.

• Identify trends and recommend actions to improve staffing efficiency.

Attendance & Payroll Support

• 
  Maintain Kronos/UKG records for absences, transfers, and employee updates.

• Prepare and track attendance corrective actions for the hourly workforce.

• Support supervisors by providing documentation for discipline and attendance‑related steps.

Union & Employee Support

• 
  Serve as the main point of contact for scheduling issues involving the Union.

• Provide scheduling, attendance, and payroll information for HR investigations.

• Support Kronos/UKG training as needed.

Communication & Collaboration

• 
  Communicate schedule changes and labor needs clearly in a 24/7 manufacturing setting.

• Collaborate with Supervisors, Asset Leaders, HR, and the Scheduling Center of Excellence.

• Handle confidential employee information with professionalism and discretion.

QUALIFICATIONS

• 
  Associate’s degree minimum OR a minimum of 5 years of relevant experience (scheduling, labor planning, HR support, or operations).

• Experience in a manufacturing or unionized environment preferred.

• Strong analytical skills and comfort working with large datasets.

• High attention to detail, accuracy, and organization.

• Strong written and verbal communication skills.

• Experience with Kronos/UKG or similar systems is an asset.

• Ability to maintain strict confidentiality.

• Proficiency in Microsoft Excel (pivot tables, v-lookups, filtering, data analysis) and strong skills in other Microsoft Office applications (Outlook, Word, Teams).

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this job description.
Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals. We thank all applicants for their interest in Kruger Products but only candidates selected for an interview will be contacted.

Job Tags

Hourly pay, Work at office, Shift work

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