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Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members on board and retaining the customers we serve.
In this role you will support Senior Managers of Medicare Sales, a Director and Career Medicare Sales Representatives.
Decisions require good time management to prioritize requests, the ability to work efficiently, strong organization and the ability to create processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments and will require someone who is reliable and follows through.
Some responsibilities include:
Assisting both members and agents who contact the office. This assistance may include, but is not limited to, addressing customer service needs, answering inquiries, taking messages, planning and promoting on-site events, managing event RSVPs
Daily office duties such as receiving and sending mail through USPS and other delivery services, scheduling and support of office vendors and maintenance
Support Sales Representative onboarding and training
Management and support of regional expenses
Order supplies and marketing materials, keep track of inventory, stock and maintain an organized supply area with current materials
Perform sales reporting duties, creating and maintaining reports and information in various databases
Ensure adherence to corporate policies and guidelines as well as CMS guidelines
Coordinating and supporting team meetings and events
General administrative duties
Use your skills to make an impact
Required Qualifications
1+ years of administrative experience
Prior experience with technology, including advanced use of laptops, proficiency with the Microsoft Office suite, and an understanding of CRM tools and other sales or marketing resources, is required
Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials
Excellent Customer Service Skills and Communication Skills
Must be Self-directed and a genuine Team Player
This is a remote role; however, you may be expected to be present at offices, storage locations, and meetings within the Region (Georgia, Virginia, North Carolina, South Carolina) as needed to provide support.
Preferred Qualifications
Associates or Bachelor's Degree
Healthcare industry experience
Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance
Additional Information
Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government
Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$44,900 - $60,200 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at?Humana.com?and at?CenterWell.com.
?Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
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