Job Description

Our client is a fast-growing, B Corp-certified SaaS company helping over 500,000 businesses in 180 countries build stronger customer relationships through marketing automation, email, SMS, WhatsApp, chat, and more. Trusted by global brands, they hit $193M ARR in 2024 — and are just getting started.

They're hiring a Sales Engineer to join their Americas team and play a pivotal role in their next phase of growth. This is a high-impact, revenue-generating position for a bilingual technical sales professional who thrives in complex B2B SaaS environments.

Location: Austin, TX or Boston, MA (Hybrid — 3 days in office, 2 days remote)

What You'll Do

Drive Revenue

• Partner with Account Executives to close mid-market and enterprise deals ($5K–$15K MRR) through technical excellence
• Lead tailored product demos, technical discovery sessions, and solution design for complex integration scenarios
• Handle technical objections throughout the sales cycle and execute detailed deal handoffs to onboarding teams

Shape the Product

• Serve as the voice of the market — capture customer and competitive insights that directly influence the product roadmap
• Track and quantify MRR lost to product gaps or missing features
• Participate in regular feedback sessions with Product Management, prioritizing requests by revenue impact

Elevate the Sales Team

• Lead product training sessions and build technical sales collateral: demo scripts, integration guides, and battle cards
• Share best practices from successful customer engagements
• Collaborate with Sales Enablement to keep the team sharp on technical positioning

Design Solutions

• Architect end-to-end technical solutions covering API integrations, data flow, CRM connectivity, and data migration for mid-market and enterprise prospects
• Maintain a structured repository of technical objections, competitive losses, and feature gaps

What We're Looking For

• Bilingual (English & Spanish) — required. You'll work with customers across the Americas
• 4+ years of Sales Engineering or Solutions Consulting experience in B2B SaaS
• Proven track record supporting complex mid-market and enterprise sales cycles
• Strong foundation in marketing automation, API integrations (REST, GraphQL), authentication (OAuth, API keys, JWT), web protocols ( DNS), and data modeling
• Experience with CRM systems, POS, CMS, and third-party platform connectivity
• Customer Data Platform (CDP) experience is a plus
• Demonstrated ability to support multiple Account Executives simultaneously while maintaining high win rates
• Experience translating market needs into product requirements with quantifiable revenue impact
• Exceptional communicator — able to speak to both IT administrators and C-level marketing executives
• Analytical, organized, and self-motivated in fast-paced environments
• Degree in Engineering or Business with strong technical aptitude preferred

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