Job Description

Job Overview

The Bartender is responsible for the preparation and production of beverages for multiple dining outlets throughout the a la carte operations at Cherokee. The main bar will service the family Dogwood Room, casual Pub operation, and upscale Magnolia Room concepts. Bartenders need to be experienced in a variety of service styles and have in-depth knowledge of wine, beer, bourbons, and other spirits. Knowledge of craft cocktail service and producing in-house juices will be important. This position will need to produce drinks for the service staff and the bar seats, which will require formal serving experience as well.

Education/Experience:

• High School education or equivalent, college preferred
• Previous serving experience required, preferably in an upscale environment
• Previous bartending experience required, preferably in an upscale environment

Job Knowledge, Core Competencies and Expectations

• Knowledge of the principles, procedures and equipment used in bar service.
• Ability to suggestively sell wine and cocktails.
• Good organizational, communication, and follow-through skills.
• Ability to demonstrate proper wine service.
• Keen eye for detail and enthusiasm for creating service experiences and excellence.
• Knowledge of all products, menus, specials, and special request capabilities.

Job Tasks/Duties

• Greets members and guests in an upbeat and professional manner.
• Bartends and can serve tables in an exemplary manner.
• Develop proficiency in Club policies and standards, training new service staff to expectations.
• Suggests and describes food and alcoholic beverages to members and guests.
• Coordinates food service between kitchen and service staff.
• Inspects bar coolers and back stock for freshness, par levels, and cleanliness.
• Resolves member and guest complaints, documenting both positive and negative feedback.
• Assures that all safety, accident and emergency policies/procedures are consistently followed.
• Prepares garnishes, fruit mixes and pre-mixed drinks prior to opening bar, ensuring product freshness.
• Assures that pre-opening and closing cleaning tasks are assigned and completed as required.
• Assists with service of food and beverages in outlets and for special functions when needed.
• Cross-trains in other departments to develop their skillset at the Club.
• Assists with table clearing and re-setting as needed.
• Suggests when additional service supplies and small equipment are needed.
• Enforces established rules, regulations and policies.
• Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Ensures that all food items are correctly stored, labeled, dated and rotated to prevent any health or safety hazards from occurring, and takes precautions against possible spoilage.
• Coordinates any special requests including dietary needs and allergens with the culinary team.
• Completes other appropriate assignments made by Club leadership.
• Be available nights, weekends, and holidays as required by the Club.

Licenses and Special Requirements

• Food safety certification (ServSafe or other) is preferred.
• ABC Certification required, TIPS training preferred.
• Of legal age to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
• Must be able to read, write, and communicate effectively in English

Founded in 1907, Cherokee Country Club is one of Tennessee’s premier recreational and social clubs and a valued asset to the Knoxville community.
We aspire to provide an outstanding family club experience where warm hospitality and a broad selection of high quality, year-round social and recreational activities generate a culture of community among our member families. We celebrate our history and traditions while responding to the ever-changing desires of our members.

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